In-person mortgage staffs becoming thing of the past

Bobby and Lindsey
Published on September 25, 2018

In-person mortgage staffs becoming thing of the past

BMO Harris Bank is eliminating most mortgage-loan staff who meet face to face, and people who wish to buy or refinance a home will soon be directed to a centralized mortgage call center. “We don’t use horses and buggies” anymore, said one BMO analyst.

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